Privacy Policy

1. Introduction

White Lilies Tourism LLC ("we," "our," or "us") is committed to protecting the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our destination management services.

By using our services or accessing our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Business contact information (company name, representative name, email, phone number)
• Booking and reservation details (travel dates, group sizes, itinerary preferences)
• Payment and billing information
• Communication records (emails, WhatsApp messages, inquiry forms)
• Passport and visa information for guests (when required for bookings)

2.2 Information Collected Automatically

• Device and browser information
• IP address and location data
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing bookings and reservations
• Providing quotes and itinerary proposals
• Communicating about services, updates, and promotions
• Coordinating with hotels, attractions, and transport providers
• Improving our services and website experience
• Complying with legal obligations and UAE regulations
• Preventing fraud and ensuring security

4. Information Sharing

We may share your information with:

• Service Providers: Hotels, attractions, transport companies, and other suppliers necessary to fulfill your bookings
• Business Partners: Tour operators and travel agencies you represent or work with
• Government Authorities: When required by UAE law or immigration regulations
• Professional Advisors: Legal, accounting, and insurance professionals

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Business records may be retained for up to 7 years to comply with UAE commercial and tax regulations.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@whitelilies.ae.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and improve functionality. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries outside the UAE where our partners and service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: